Last updated August 2026
These Terms of Service ("Terms") govern access to and use of KeepCarrier (the "Service"). By creating an account, you agree to these Terms on behalf of yourself and the organization you represent.
KeepCarrier is a carrier-sales intelligence platform: carrier prospecting, lead scoring and distribution, and multi-channel communication tools for outbound sales teams. We provide the software; you remain responsible for how your organization and its agents use it, including compliance with applicable telemarketing, SMS/TCPA, and data-privacy law in your jurisdiction.
An account belongs to an organization. The organization owner is responsible for the agents they invite, the permissions they grant, and the accuracy of information provided. You must be authorized to act on your organization's behalf to create an account for it.
Carrier information surfaced in the Service is derived from publicly available regulatory and safety records. We do not guarantee the accuracy, completeness, or timeliness of third-party public data, and it should not be the sole basis for safety, compliance, or authority-verification decisions.
Calling, SMS, and WhatsApp features require you to connect your own account with a supported provider (e.g., Twilio, SignalWire, Telnyx, Plivo, or Vonage). You are responsible for that provider's fees, for complying with its terms, and for complying with applicable communications law (including consent and do-not-call requirements) for any outbound contact you initiate through the Service.
Paid plans are billed on the cycle and at the rate shown at signup or agreed in writing for Enterprise plans. Fees are non-refundable except where required by law. We may change pricing with advance notice before it applies to your next billing cycle.
You agree not to use the Service to violate applicable law, to send unsolicited or unlawful communications, to attempt to access another organization's data, or to extract data at a scale or manner inconsistent with normal use of the Service.
You may cancel at any time. We may suspend or terminate access for material breach of these Terms, non-payment, or conduct that creates risk or legal exposure for the Service or other customers.
The Service is provided "as is." To the maximum extent permitted by law, we disclaim implied warranties and are not liable for indirect, incidental, or consequential damages arising from use of the Service.
We may update these Terms from time to time. Material changes will be communicated before they take effect. Continued use of the Service after changes take effect constitutes acceptance.
Questions about these Terms can be sent to the contact address provided on our website.